Policies

Shipping

All orders ship free within the U.S.A. with tracking. 

All orders ship out within 1-3 business days after purchase. Additional delivery times noted below and are dependent on the type of product you purchased.

Fine Art Prints are shipped via USPS Ground Advantage and can add 1-4 business days to your delivery time. All Fine Art Prints are made-to-order in-house by Virginia Kraljevic. Please note that 8x10" prints are packaged very well in sturdy, flat crush-proof envelopes. 11x14" and 13x19" prints are packaged securely and shipped rolled up in crush-proof mailing tubes to provide maximum protection against any damage during transport. All prints are shipped in protective plastic sleeves.

Original Artwork is shipped via Priority Mail with Signature Confirmation that can add an approximate 1-3 business days to delivery time. Original artwork will be packaged with the utmost protection and will be packaged either in a box or mailing tube dependent on the size, shape, and paper used. All originals are shipped in protective plastic sleeves.

All digital products are available for download instantly upon purchase.

Returns

Returns are excepted for Fine Art Prints within 15 days of delivery. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.

Due to the delicate nature of packaging and shipping one-of-a-kind Original Artwork, returns and exchanges are not accepted. If you have an issue with your order, please contact us at: hello@virginiakraljevic.com

All digital products, downloads, and classes are not returnable or exchangeable. Please contact us if you have any issue downloading these items and we will be happy to support you as soon as possible: hello@virginiakraljevic.com